Cancellation

Some items in our store may be offered to you as a subscription, a pre-order, or as items you can try before purchasing (“try before you buy”). These cancellation terms explain how you can change or cancel these types of purchases.

Subscriptions
When you purchase a subscription, you will receive recurring deliveries. These deliveries are based on the duration and frequency of the subscription that you choose.

Your payment details will be stored securely, and you will be charged for each of these deliveries unless you choose to pay in advance.

Some subscriptions may automatically renew at the end of their term. If you do not want to renew your subscription, you may cancel it.

If you would like to cancel or change your subscription, you may do so at any time. Your order confirmation emails contain links to your order. From there, you can manage your subscription.

For more information on returns and refunds, please see our Return Policy.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product that is not yet in inventory. At checkout, we may collect no payment or only a partial deposit, store your payment method, and then process the order and charge the full or remaining amount at a later date.

You may cancel a partially paid pre-order that has not yet been fulfilled. If the order has already been fulfilled, it cannot be canceled, but you may request a full or partial refund. For more information on returns and refunds, please see our Return Policy.

Try before you buy
When you purchase a “try before you buy” item, we will authorize your payment method before fulfilling the order. You will then have a certain period of time to decide whether you want to keep the item. Once that period has expired, if you have not returned the item, we will charge your payment method the full amount.